A little more about our company

You may know MetroMail, after all we've been around a bit, 20+ years to be precise.

Over the last couple of decades we've been busy investing in mammoth machinery and clever gadgets (not to mention our fantastic team) to ensure that we're seriously smooooooth operators.

We're one of the UK's largest mailing houses and we work across sectors for clients of all shapes and sizes. Let's be honest, 'mailing' may not be the most hair-raisingly exciting part of your marketing project, but it's a critical part of the mix.

At MetroMail we passionately believe that there's no better place for your direct mail - anywhere. Whether you know MetroMail or you don't, we'd like to take a minute to tell you why we're different, and why we believe we're the very best.

Reasons to love MetroMail

No 1: Exceptionally good breeding

You may know our family, we're part of the 'Acromas' group of companies. Acromas consists of The SAGA Group and The AA (amongst others).

Our siblings do rather a lot of direct mail, so MetroMail continually handle huuuuge projects, and deal with all the demands that they entail. We have all the systems required to ensure that even the most mammoth of mailings is stress-free.

Our relationship with the Acromas group results in a substantial amount of stability that our competitors just don't have. So in turbulent times, you can rest assured that MetroMail are super solid.

No 2: 'People Mail'

Our success is built on a firmly 'people-centred' approach. We call it 'People Mail'.

Many companies claim to be people-focused, but few can really demonstrate it. We passionately believe that it's our employees that really make the difference and help us to thrive.

Our team will always go the extra mile to help ensure that every aspect of your mailing goes like clockwork.

We continually invest in our staff, guiding them through professional qualifications such as NVQs for the employees on the front line, and management qualifications for our leaders. We continually assess and train our 250 strong team in process improvement.

Our People Mail ethos is embedded firmly in the service we provide to our clients, adding value to the service you receive at every possible opportunity.

No 3: We're a whopper!!

Big isn't always beautiful, and it isn't always best, but in the industry of mail fulfilment, MetroMail's sheer size certainly comes in handy.

Our purpose-built 140,000 sq ft. building is big enough to hold a full-sized football pitch (we've never tried it, but we're sure we can - honest).

We have the capacity to handle 250m mailings every year, and the team in place to be able to handle every one without a hiccup.

No 4: Total peace of mind

Relax, we're MetroMail.

'Quality' is hugely important to us, our reputation is built on it. Every part of our complex operation exceeds industry standards (and our own). Our activity is continually assessed, and we can prove it, we've achieved industry accreditations in quality, information security and health & safety, to ensure that your mail is in the best possible hands.

But what about the worst case scenario? What if MetroMail burnt to the ground and all that was left was the coffee machine and half a packet of Hob Nobs? Not to worry, we'd just have to use our brand new disaster recovery site.

No 5: Our stellar services

How can we help you?

MetroMail is a truly 'full service' mailing house - if you need it, we can provide it.

From laser printing to polywrapping and personalisation to postbag (well giant post-trailers anyway), we can tailor our extensive range of services to meet your needs - no fuss, no problems.

Our full range of services are all housed under one very large roof, which helps us to be very cost-effective indeed.