Skip to content

Established in 1988, we have been in operation for nearly 30 years! We have expanded our services throughout this time, creating a clear business strategy and offering.

We started out in a small 40,000 sq. ft. factory specialising in Hand Fulfilment before branching out and offering additional services that met our clients’ needs. Becoming part of the Saga Group has provided us with secure financial backing and valuable support. Today, we offer a range of direct marketing services all under one roof, allowing us to produce innovative multi-media campaigns that produce strong results. We work with a variety of sectors, including: Travel, Financial, Public Sector, Retail, Mail Order, Medical and many more.

Timeline

1988

  • MetroMail founded, leased first site in Peterlee

1989

  • Became part of the Saga Group of Companies

1995

  • Gained Investors in People ‘Silver’ award

1995

  • Introduced Polywrap as a new service

2000

  • Moved to new purpose built site in Peterlee

2008

  • Bought additional Polywrap machines: 1 x Sitma 950 & 2 x Sitma 1050 machines. Also purchased 6 x state-of-the-art BB700 envelope-inserting systems from Buhrs & 6 x cutting and folding machines

2008

  • Won NE training company of the year award

2009

  • Purchased GMC composition software, workflow software and Cygnus mail sort software

2009

  • Purchased our Disaster Recovery site

2009

  • Expanded our services to include Automated Transactional Fulfilment

2009

  • Invested in our first 24-station Pitney Bowes machine

2010

  • Added a further 3 x 24-station Pitney Bowes machines

2010

  • Moved to new factory in Seaham

2011

  • Invested in 8-colour ManRoland 700 DirectDrive perfector press with a Agfa platesetter, Apogee workflow, Tharstern MIS and a Wohlenberg guillotine

2012

  • Kern card-enclosing machine installed

2015

  • MetroMail invested £6m in Canon print equipment. This included 2 x 3900z continuous inkjet lines, 2 imagepress C7011 colour cut sheet presses, 4 Canon imageRunner 5250 multi-function devices and software including Océ Prisma architecture, including Trueproof software for pre-press.

2016

  • Company rebranded

2017

  • Office and canteen refurbished

2017

  • New sitma machine purchased