A responsive & cost-saving print management solution with 100% integrity
Consumer Refund Service (CRS) needed a hassle-free and guaranteed-secure mailing solution, to help them successfully meet their sales targets.
MetroMail created a one-stop-shop for all of Consumer Refund’s mailing activities. This allowed the client to save costs by streamlining the entire process in one mailing house:
- We recommended Royal Mail incentive schemes to save CRS even more money via mail consolidation
- By taking advantage of the ‘Scheme for Growth’ incentive, CRS received over £493,010 in postage credits over two years
We also provided CRS with a service, that guaranteed them the integrity their industry demands:
- Our automated service allowed CRS to upload data simply onto our customer portal. From there, it’s made into a print ready format without involvement from the Data Management department – minimising costs and providing them with full traceability
- Our Bowe Systec Fusion machine enables us to process a variety of envelope fulfilment needs with complete 100% integrity. The camera matching functionality means any spoiled jobs are automatically recreated, giving our clients extra piece of mind.
Hours per job
Years we have worked with the customer
Customers across 6 jobs
What we used to do it
- Data Management
- Returns Management
“Through using MetroMail we have been able to benefit from many postage discounts, ultimately receiving over £493,010 in postage credits from our direct mail activities alone. The level of service we get from the customer service team is second-to-none and it gives us the extra assurance that our print and fulfilment activities are in good hands.”